KatKin’s mission is to help more cats eat better quality food. Our super flexible subscription means cat parents can get perfectly portioned, human-quality food, delivered on a schedule that suits them.
Sounds different to regular shop-bought cat food right?
You won’t need to carry heavy boxes of cat food home from the supermarket, or stand in the pet food aisle deciding which brand to try next. Through our website, you’ll need to create an account in order to try the food.
Just head to the KatKin website and click ‘start my trial’ or ‘get started’.
We’ll ask you some questions about the cat(s) you’d like to sign up and suggest a portion size for them specifically.
You can choose from 7 recipes to add to your trial box and you’ll need to select 14 trays in total.
Once you select a delivery date, you’ll receive the bespoke trial box of frozen food to your door.
After your trial box arrives, you'll automatically get another delivery after 2 weeks.
What if I want to choose the recipes in my cat's box?
Your trial box will by default contain our recommended recipe selection. These are our most loved recipes by cats.
7 x Cluck
3 x Gobble
2 x Quack
2 x Mooo
This selection is recommended as it's our tried-and-tested combination to get your cat started on KatKin.
However, you're completely in control too. If you'd prefer not to have our recommended recipe selection in your cat's trial box, just click 'See all recipes' and change the combination to suit your cat.
After the trial box, you'll have an online account. You can adjust your cat's recipe selection at any time and at no extra cost.
Tip! To ensure our packing team have enough notice, you'll need to change your cat's recipe selection at least 3 days before your next delivery date for changes to take effect. We'll also send you a confirmation email when your selection is saved.
What happens after the trial?
The trial box contains 2 weeks worth of food or 28 portions in total. After your trial box is delivered, we automatically schedule a full monthly box to arrive 2 weeks later, but don't worry. You can change this delivery date at any time in your account and we’ll send you a text and an email reminder to give you space to make changes if your cat needs a bit more time to switch to their new food.
You’ll also be able to:
🐾 switch to a different plan during your trial
🐾 change your preferred delivery day.
I've received my trial box, how do I get more food?
If your cat loved their trial box of KatKin, there's no need to get in touch to let us know you'd like more food. Once you've received your cat's trial box, another order is automatically scheduled for you 2 weeks later. You can view this order in your account at any time by logging in and clicking 'manage plan' to adjust the delivery date, change the recipes, or change the treats in their box.
For cats who love the chicken Sprinkles that come as a free treat in the trial box, these aren't automatically added to your recurring orders. To add Sprinkles or Nibbles to your cat's plan, just click here.
How often will I get deliveries?
Our standard plan is 28 days worth of food delivered every 4 weeks, starting 2 weeks after your trial box is delivered. You can log in to your account at any time to adjust your delivery schedule, we just need 3 days notice before your next delivery for changes to come into effect.
Our Saver Plan is 42 trays of food delivered every 6 weeks. This plan is the most cost effective way to feed KatKin but it requires more freezer space, approximately the equivalent of 3 loaves of bread or 1 standard freezer drawer.
The Freezer Plan is for cat parents who are short on freezer space. It’s 14 days of food delivered every 14 days (just like the trial box). So if the trial box fits perfectly in your freezer, this plan is for you.
The Half Meal Plan delivers 28 trays every 8 weeks.* Each tray has 2 portions so you can feed one portion per day, alongside another type of cat food. The tray covers two days and then 28 trays last the full 8-week cycle. This plan is for cat parents who want or need to feed KatKin alongside another type of cat food.
The Saver Plan offers reduced daily costs with its less frequent delivery schedule, and the Half Meal Plan provides a budget-friendly option for spreading costs while maintaining fresh nutrition for cats by feeding a combination of KatKin and other food.
Note: Speak to our Cat Experts if you'd like to switch to the Half Meal Plan and they'll be able to help.
How do I store the food?
Your trays are frozen at our kitchen and delivered to your door cold to the touch. They’ll need to be stored in the freezer and defrosted in the fridge for 24 hours before serving. A trial box takes up around half a freezer drawer, or the equivalent of a loaf of bread. Trays can be kept in the fridge for 5 days, or 2 days if opened. If you need to quickly defrost a tray, read these methods here!
How much does it cost?
Our plans are bespoke for your cat, based on their details. The price depends on which portion they need and the frequency of your delivery but we’d love to give you a tailored price breakdown.
For example, the trial box contains 14 sets of trays (which is 28 portions in total), costs £26.50 on average.
The number of cats you want to try on KatKin
Weight
Age
Activity level (inactive, active, explorer)
Body condition score (skinny, just right, chubby, obese)
How much food will I get?
Your trial box will contain 14 trays of food. Each tray is made up of 2 portions, and one tray will be the perfect amount of calories your cat needs in a day, without needing any other supplementary food. The portions can be spread across several meals if your cat is more of a grazer, or given in the morning and evening if your cat prefers.
Top Tip! If your cat takes a few days to switch to KatKin, your trial box might last longer than 2 weeks. Delay your next delivery in your account or just reply to the text we send you on Day 10 of your trial to easily push back the order.
What if I don't need 2 portions per day?
That's no problem! We recommend starting with just KatKin, even if your cat is used to have dry food throughout the day too. But if you're feeding Kibble or another type of food alongside KatKin, you can choose to feed just one portion per day instead of two: it's completely in your control. We'll still send you the same amount of food in your trial box, but it will last your cat twice as long.
KatKin trays are perfectly portioned for your cat and balanced and complete, so if your cat loves KatKin, there's no need to continue feeding dry food alongside after the trial. Read more about KatKin vs Kibble here.
Remember! This means your Trial Box will last longer than 2 weeks. Make sure to delay your next scheduled delivery in your account or just reply to the text we send you on Day 10 of your trial to easily push back the order. You might also be interested in a custom plan to receive a delivery less frequently.
What if I don’t want scheduled deliveries?
No problem! Our subscription is designed to be as flexible as possible, so there’s a few ways to have one-off boxes or irregular deliveries. This works especially well for cats on therapeutic diets, or if you’re sometimes tight on freezer space. Read our one-off order guide here.
What if I want to stop the subscription?
The subscription is in your control, so you can stop your deliveries at any time in your account. It’s super easy to reactivate a plan too, so if you want peace of mind while you go away or if you need a break, you can resume the subscription at the touch of a button. You can also speak to our Cat Experts 7 days a week if you need help stopping your deliveries.
Is there a delivery fee?
Your trial box delivery is on us! After the trial, each box will have a £2.99 delivery fee attached automatically. The delivery fee is only applied to one plan, so if you have more than one cat or a Scoop subscription, you’ll only pay one delivery fee each month.
Delivery for trial boxes is entirely free, ensuring you can try KatKin without any upfront delivery cost.
Is there a multicat discount?
Yes! A 5% discount is automatically applied to your fresh meal plans when you have more than 1 active cat on your account.