Our Cat Experts work 7 days a week, including some bank holidays. You can reach us by email, messenger, DM’ing us on Instagram or Facebook or by giving us a call.
✉️ [email protected] - 9am-6pm
📞 020 4538 4144 - 10am-5pm
📱IG: KatKin.Club
📱FB: KatKin
You can email us at [email protected] 24/7 and we’ll aim to get back to you within 24 hours. If you can, please email us from the email address linked to your KatKin account or include your full name and postal address in the email. This helps us pull up your account easily and help you as quickly as possible.
🤳 Social Media
We’re also available to DM on Instagram and Facebook. We don’t recommend this method for urgent or important enquiries. This is the best place to send us photos of your cat too. 🐈⬛
📞 Phone
Give us a call on 020 4538 4144. Our phone lines are open 7 days a week, from 10am - 5pm. If you give us a call outside of these hours, you won’t be able to leave a message or request a callback so please give us another call when it best suits you.