You can change your delivery details at any time by logging in to your account.
Login to your KatKin account at Katkin.com/login
Click ‘Manage plans’
Click ‘My Details’ in the top bar
Scroll down to ‘Shipping address’
Once changes have been made, click ‘Save all’
This will become your permanent delivery address for future deliveries.
If you need to temporarily have a box sent to a different address, remember to log back into your account and change your address again.
Top tip! If we’ve already processed a payment for an order, the delivery address won’t be changed automatically. Pop us an email or give our Cat Experts a call and we’ll do our best to make changes if the order hasn’t yet been sent to the kitchen.
If you’ve just ordered a trial box, it won't be possible to change the delivery address in your account. Please get in touch with our Cat Experts and we’ll do our best to help.
7 days a week
📞 020 4538 4144 - 10am-5pm
✉️ [email protected] - 9am-6pm