KatKin allows you to unsubscribe from marketing communications such as emails and text messages in multiple ways. You can click unsubscribe at the bottom of any email we send or request help from a Cat Expert to manually remove you from marketing lists.
If you have an active account, you’ll still receive important transactional emails from us about your orders or any changes you make to your account, so that you’re still in full control of your plan.
This ensures you are kept informed about essential updates without receiving marketing communications.
If you're looking to cancel your plan altogether instead, please follow the steps in this article.
Our team of Cat Experts can help manage your communications with us in more detail or if you’d prefer to have your details removed from our system, let us know.
Additionally, if your account is inactive or not fully set up, there may not be an active subscription to manage. Please reach out to our Cat Experts to confirm your account status in such cases.
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