You can change your delivery date in your account, as often as you’d like.
How to change your next delivery date
If we haven’t taken a payment yet (your delivery isn’t in 2 days time) there’s still time to make changes before our cut off deadline.
Log in to your account at Katkin.com/login
Click ‘manage plans’
On your ‘my plans’ section, click ‘manage plan’ for the scoop or cat whose delivery date you’d like to amend
Click ‘edit next delivery date’
Choose from 4 options. ‘Ship it ASAP’ for our soonest available delivery day, ‘delay 1 week’, ‘delay 2 weeks’, or ‘pick from calendar’.
You can delay an order for up to 3 months at a time.
Click ‘confirm’ to save the change.
Repeat these steps for each plan you’d like to change.
You should receive a confirmation email once your delivery date has been saved. If you don’t receive this within a few hours, check back on your account.
Tip! If you have 2 cats on the same portion size, delay one cat’s box by 2 weeks to stagger their deliveries and help save precious freezer space. You still only be charged only one £2.99 delivery fee per month, even if the deliveries are on different days.