Once you've filled in your cat's details and picked the recipes in their trial box, you'll be able to view the price breakdown for your 2 week trial and the ongoing subscription too.
On this price breakdown page you can also:
Add a discount code
Confirm that you've been referred by a friend
Choose your preferred delivery date
Once you're happy with the selection, click 'continue.'
Next, you'll see your final price breakdown and delivery date again.
Payment options
Apple and Google pay
On mobile, you'll see the option to pay with Apple Pay or Google Pay.
Just click the 'Apple Pay' or 'G Pay' logo to continue.*
Tip! Remember to check your stored delivery address details with automatic payment options like Apple or Google pay. Old or outdated delivery addresses can overwrite delivery address information previously given.
Credit or debit card
If you'd prefer to enter your card details manually, just scroll down to 'check out with credit / debit card'.
Check that your contact details like your name and email address are spelt correctly
Enter your delivery address and postcode (you can enter your delivery address manually if you can't see it on the dropdown menu.)
Proceed to payment by entering your long card number, expiry date and CVV or CVC code.
You'll be asked to authorise a £0.00 payment with your bank - either by approving the payment in your banking app or confirming a 6 digit code sent to your mobile number.
Troubleshooting payment issues at trial
Missing SMS authorisation
If you haven't received a 6 digit code sent to you via text, double check to make sure you've given us a mobile number and not a home number at checkout.
Also make sure you have phone signal, as this could prevent SMS's from being received.
No banking app notification
Follow the steps on our check out page to approve the £0.00 transaction in your banking app. The app will only prompt you to give authorisation after a certain step in the check-out flow. On our website, you'll be asked to follow the steps in your banking app and you'll have a limited amount of time to approve this transaction once started.
Why are you asking for £0.00?
In order to complete the transaction for the trial box, we need to verify that your payment method is valid and active without actually taking any money from your account. This is why you'll see a request for £0.00 at first. We'll then take the full payment for your trial box after this is authorised.