During the sign up page for your trial box, we’ll ask if your cat has any of the following medical conditions:
Arthritis
Cancer
Chronic Kidney Disease
Cystitis
Diabetes
Diarrhoea of an unknown cause
Epilepsy
Feline Asthma
Hyperthyroidism
Inflammatory Bowel Syndrome
Liver Disease
Pancreatitis
Urinary Disease
If your cat has any of these medical conditions, KatKin might not be suitable for your cat or we think your vet needs to be informed before your cat switches to KatKin.
If you don’t see your cat’s medical condition in that list, great news! It means they can safely switch to their new fresh diet.
Just click 'no' when asked if your cat has those medical conditions and to move onto the next page to order a trial box.
Making us aware of your cat's medical condition
If your cat has a condition that you’d like us to know about, we can add that to your online account once a trial box has been ordered.
Simply follow these steps:
Login to your KatKin account at Katkin.com/login
Click ‘Manage plans’
Navigate to ‘My Cats’ in the top bar
Click on the cat whose details you’d like to update
Select ‘other’ from the medical conditions drop-down list
Type their medical condition into the ‘additional medical information’ box
Click ‘Save all’
Please get in touch with our Cat Experts if you’d like to know more about KatKin and your cat’s medical condition and we’ll be happy to help or pass you to our In-house Vet Team for advice.
7 days a week
📞 020 4538 4144 - 10am-5pm
✉️ [email protected] - 9am-6pm