During the sign up page for your trial box, we’ll ask if your cat has any of the following medical conditions:
Arthritis
Cancer
Chronic Kidney Disease
Cystitis
Diabetes
Diarrhoea
Epilepsy
Feline Asthma
Hyperthyroidism
Inflammatory Bowel Disease (IBD)
Liver Disease
Pancreatitis
Urinary Disease
If your cat has any of those medical conditions listed above:
KatKin might not be suitable for your cat or we think your vet needs to be informed before your cat switches to KatKin.
The medical conditions included on the list at sign-up are the ones which are most likely to need management through diet and nutrition. Cats with conditions such as Heart Disease or Asthma can safely try KatKin with your vet's guidance.
If you don’t see your cat’s medical condition in that list:
You can just select 'No' to continue exploring their trial box.
We'd recommend getting in touch with our Cat Expert team and letting them know more details about your cat's medical condition. Our In-house Vet Team can work with your vet's advice to determine whether KatKin will be suitable for your cat's condition.
For cat's that have a medical condition not listed on our list, but your vet/our team have confirmed that you cat can safely try KatKin, select 'No' to continue signing up. You can then log in to your account and add more details about your cat's condition to your account, so we're aware. See below how to do this in your account once a trial box has been purchased.
For cats who have undiagnosed or general digestive issues which don't fall under "IBD" or "Diarrhoea", please follow the same steps.
We do recommend speaking with your vet before switching to a new food to ensure it aligns with your cat’s specific dietary needs.
If your cat has FIV
While we don’t specifically list FIV+ in our online form, many cats with different conditions can still enjoy KatKin. FIV+ doesn't typically affect a cat’s ability to digest or process food, which is why it's not listed on our sign up page. As always, we recommend choosing a balanced, complete diet and speaking with your vet if you have any concerns about your cat’s specific needs.
Making us aware of your cat's medical condition
If your cat has a condition that you’d like us to know about, you can add that to your online account once a trial box has been ordered.
Simply follow these steps:
Login to your KatKin account at Katkin.com/login
Click ‘Manage plans’
Navigate to ‘My Cats’ in the top bar
Click on the cat whose details you’d like to update
Select ‘other’ from the medical conditions drop-down list
Type their medical condition into the ‘additional medical information’ box
Click ‘Save all’
Please get in touch with our Cat Experts if you’d like to know more about KatKin and your cat’s medical condition and we’ll be happy to help or pass you to our In-house Vet Team for advice.
7 days a week
📞 020 4538 4144 - 10am-5pm
✉️ [email protected] - 9am-6pm